What Happens After You Provide feedback​
Croften Care is committed to solving problems quickly and fairly; If you’re not satisfied with our response, you can ask for your feedback to be looked at again by our Operations Manager.
If you’re still not happy after that, or if you are not comfortable escalating your concerns through Croften Care again, you can take your concern to the organisations listed.
NDIS Quality & Safeguards Commission
The NDIS Commission works with participants and providers to improve the quality and safety of NDIS services and supports.
Commissioner for Children & Young people
The Commissioner and her team focus their advocacy efforts on the key areas of Health, Safety, Education, Wellbeing, Citizenship and Environment
Community Services Complaints Commissioner
This is an independent, free of charge service that helps consumers deal with complaints and providers who are located in South Australia.